Case Study: Lessons from Beard St. Clair Gaffney’s Billing Makeover

LESSONS FROM CASE STUDY FOR LEGAL BILLING SOFTWARE:

Beard St. Clair Gaffney Law Firm’s experience with LeanLaw demonstrates how modernizing legal billing processes can significantly enhance a firm’s financial performance. By addressing key challenges in billable hour coding, timekeeping, and invoicing, the firm achieved remarkable gains in efficiency and revenue. Let’s explore three strategies that contributed to their success and how you can implement similar changes to reduce overhead, increase realization rates, and improve cash flow management in your own firm.

Strategy #1

Automate billable hour coding to reduce overhead
Beard St. Clair Gaffney saved two days per month by automating the coding of billale hours with LeanLaw. To apply this at your firm:

  • Implement software that automatically codes billable hours
  • Train attorneys on proper time entry practices to ensure accurate coding
  • Regularly review coded entries to ensure accuracy and consistency
  • Use the time saved on manual coding for higher-value tasks

Potential impact: Saving 2 days (16 hours) per month at a business manager rate of $75/hour equates to $14,400 in annual overhead savings. For a 20-lawyer firm, this is $720 per lawyer per year.

Increased Profit: $720 per lawyer per year.

Strategy #2

Implement user-friendly timekeeping to increase realization

Beard St. Clair Gaffney improved timely time entry with LeanLaw’s easy-to-use software. To apply this at your firm:

  • Choose time tracking software that’s intuitive and user-friendly
  • Provide mobile and desktop options for time entry
  • Set up automated reminders for daily time entry
  • Regularly review time entry reports to identify areas for improvement

Potential impact: Improving timely time entry could increase realization by 3-5%. For a lawyer billing $300,000 annually, this could mean an additional $9,000-$15,000 per year. Increased Profit: $720 per lawyer per year.

Increased Profit: $9,000 to 15,000 per lawyer per year.

Strategy #3

Implement online payments to accelerate cash flow

Beard St. Clair Gaffney more than doubled their payment speed by sending online invoices. To apply this at your firm:

  • Implement billing software that allows for electronic invoice delivery
  • Set up automated payment reminders for clients
  • Offer online payment options integrated with your invoicing system
  • Regularly track and analyze payment speed metrics

Potential impact: Reducing payment time from 60 days to 30 days on $300,000 annual billings frees up $25,000 in working capital per lawyer. This could save $1,250 per lawyer annually in interest (at 5% cost of capital).

Increased Profit: $1,250 per lawyer per year.

If the attorneys can track time daily, we’re going to capture way more billable hours. And we do. I never get complaints about entering time. LeanLaw has simplified the time tracking process.”

JENNIFER WELLS, BUSINESS MANAGER, BEARD ST. CLAIR GAFFNEY LAW FIRM

Implement Beard St. Clair Gaffney’s Tactics Today

The Beard St. Clair Gaffney case study illustrates the transformative power of user-friendly, automated legal billing solutions. By implementing automated billable hour coding, intuitive timekeeping, and efficient online invoicing, the firm realized substantial financial benefits. These strategies offer potential annual improvements ranging from $360 to $15,000 per lawyer, with additional working benefits.

As you assess your firm’s current processes, consider how adopting similar tech-driven solutions could optimize your financial performance. Remember, these improvements not only boost profitability but also enhance attorney satisfaction and productivity, positioning your firm for sustained success.

Categories to think about:

Timekeeping

Accounts Payable

Client / Matter

General Ledger

Reporting

Band Reconciliation

Billing

Conflict Checks

Receivables

IT

Trust and Retainer

Law Firm Accounting Professionals Weigh In

Caren Schwartz
35-45 Consulting-Global

Changing software is not something your law firm does lightly, nor do you want to do it often. It’s important to do your homework and understand your firm’s needs, analyze your choices, and put together a plan, including project management. That’s the best way to get to a new solution that helps your firm move forward.

Lynda Artesani & Sarah Prevost
The Proper Trust

In our experience after numerous law firm software migrations, the key to success in purchasing new financial software is to understand what critical features are MOST important to your business. Understand how it fits with your current (and future) staff and how your current best practices will work within these new tools. Picking a tool and a partner to help you migrate is essential to the success of this journey.